Contact us
We are here to help you rent smarter.
Whether you are a landlord, tenant, or just exploring RentLoop, our team is available Monday through Friday, 9am to 6pm Eastern Time. Send us a note and we will reply within one business day.
General Support
Questions about your account, onboarding, or anything else relating to RentLoop.
support@rentloop.appBilling & Subscriptions
Need help with invoices, upgrading plans, or Stripe billing portals? We have you covered.
billing@rentloop.appPress & Partnerships
Reach the RentLoop team for media interviews, partnerships, or community events.
press@rentloop.appNeed quick guidance?
Browse our policy center and community resources to see how RentLoop works end to end.
Response times
We aim to respond to every message within one business day. For urgent tenant safety issues, please call local emergency services immediately before reaching out to RentLoop support.
Looking for updates on verification or billing? Include the email tied to your RentLoop account so our team can reply faster.